Insurance Claims

We understand how upsetting it is when your pet becomes ill or has an accident. 

To help you through these times, we have a dedicated insurance administrator who will be happy to assist you with any queries you may have in regard to your insurance or making a claim.

Download our Claiming guide here for information on how to make a claim.


Contact Information


Phone: 01873 852391 (Ask for Maria: 8.30am -1.30pm Mon-Fri )


Post: FAO Maria Bissex,

St Arvan’s Chambers,

8 Hereford Road,