Client Update – 3rd October 2020

Following the news of positive test results for COVID-19 amongst some staff members last week we want to thank all of our clients for their well wishes and patience during the disruption to our services at this time. Thankfully the affected staff members are only experiencing mild symptoms and are recovering at home.

We now want to update you on our opening hours for the coming week commencing October 5th.

Our Abergavenny branch will we reopen on Wednesday 7th of October for the collections of medications/food only.

We will reopen for Emergencies appointments only at Abergavenny on Saturday 10th & Sunday 11th of October and from Monday 12th of October we plan to resume normal services at the Abergavenny site.

Our Monmouth and Brecon branches remain open so we are able to help you and your pets.

Our Tredegar branch is open for the collection of medications only on Monday/Tuesday and Wednesday next week. Vet consultations will be available at the Tredegar site on Thursday 8th & Friday 9th October.

Our out-of-hours service will be provided by Valley Vets up until Saturday 10th October.

Please be aware our phone lines will be busier as we have fewer members of the team available to answer the phones.

We have alerted anyone with whom our team members may have come into contact.

Our priority is to ensure we keep our team members as safe as we can, whilst ensuring your safety at the same time as caring for your pets.

Thank you again for your kind words and well wishes during this challenging time.

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